Name the inspection you are booking
A Level 1 chimney inspection is described in NFPA 211. CSIA recommends asking specifically for the inspection and the sweeping you need, rather than assuming that one automatically includes the other.
Explain your chimney’s history
Tell the contractor about any appliance change, previous damage, smoke problem or recent home purchase. If you do not know the service history, say so. Ask whether a Level 1 inspection is appropriate or a more detailed inspection is needed.
Understand the limits
Ask which areas will be accessible, whether a camera examination is included, and how inaccessible areas will be recorded. Do not assume a brief visual check answers every question about a chimney’s condition.
Request a useful report
Before booking, agree that you will receive the findings in writing. Ask the contractor to identify what was examined, what could not be examined, any recommended work and whether use should stop pending repairs.
Keep the report, photos and invoice together. If a recommendation is unclear, ask for an explanation before approving work or using the appliance.
Confirm the next step
Your contractor should explain the suitable inspection and service scope for your property. VentGuard provides the introduction; it does not inspect, certify or guarantee your chimney.